



FAQ's
Frequently Asked Questions

1. What is the Peek-A-Boo Cybersecurity Academy?
The Peek-A-Boo Cybersecurity Academy is an educational program designed to teach cybersecurity skills to learners of various age groups. The academy offers courses that cover fundamental and advanced topics in cybersecurity, aiming to provide students with the knowledge and skills needed to navigate and secure the digital world. The program may include interactive lessons, hands-on activities, and certification opportunities, making it suitable for beginners as well as those looking to deepen their understanding of cybersecurity concepts.
2. Who can join the Academy?
The Peek-A-Boo Cybersecurity Academy is open to individuals of various age groups who are interested in learning about cybersecurity. The program typically caters to:
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Students and Young Learners: Courses designed specifically for children, teens, and young adults, often segmented by age group to provide age-appropriate content.
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Parents and Guardians: Programs that include resources for parents to help their children learn about online safety.
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Educators: Educators consist of classroom Teachers, Special Education Teachers, Administrators, Teacher Assistants and Aides, Curriculum Developers and Instructional Coordinators, Counselors and Student Support Specialists, looking for resources to integrate cybersecurity topics into their curriculum.
Peek-A-Boo Academy may offer different levels of courses to accommodate learners with varying degrees of prior knowledge and experience.
3. Do I need any prior knowledge or experience in cybersecurity?
No prior knowledge or experience in cybersecurity is required to join the Peek-A-Boo Cybersecurity Academy. The courses are designed for all levels, from beginners to those with some experience, offering a structured learning path that starts with the basics and progresses to more advanced topics.
4. What topics are covered in the courses?
See the page 'Content by Age Group'.
5. What is the duration of the Course(s)?
The classes at Peek-A-Boo Cybersecurity Academy are structured as a 6-week program, with each class lasting 1 hour per week. This format allows students to engage with the material in manageable segments, providing time between sessions for reflection and practice. The weekly 1-hour sessions are designed to build knowledge progressively, ensuring a thorough understanding of each topic while accommodating the participants' schedules.
The #AMBASSADOR program is ONLINE for 3-weeks, 2-hours a week with a 9-hour CPE credential.
6. What learning materials are provided?
Peek-A-Boo Cybersecurity Academy provides a variety of learning materials to support students, including:
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Interactive Lessons: Engaging online modules with multimedia content like videos and animations.
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Hands-On Activities: Practical exercises and simulations to apply concepts.
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Pertinent Reading Materials: Articles, guides, and supplementary readings to deepen understanding.
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Quizzes and Assessments: Tools to test knowledge and track progress.
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Guidance to Online Resources: Links to additional educational content and tools.
7. Is there a certification upon course completion?
Yes, there is a certification upon course completion. Students who successfully finish the Peek-A-Boo Cybersecurity Academy program receive a certificate that recognizes their achievement and the skills they have gained. This certification can be a valuable addition to their educational portfolio, demonstrating their knowledge and commitment to cybersecurity.
An Internet Pledge is signed by the student which is a formal agreement or commitment made by individuals, to adhere to safe and responsible online behavior. It often includes promises to:
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Protect Personal Information: Not share personal details like addresses, phone numbers, or passwords.
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Respect Others Online: Avoid cyberbullying, harassment, or spreading harmful content.
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Use Secure Practices: Create strong passwords, recognize suspicious links, and avoid unsafe downloads.
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Seek Help When Needed: Report inappropriate content or encounters to a trusted adult.
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Be Mindful of Digital Footprint: Think carefully about what they post, understanding that online actions can have long-lasting impacts.
8. What kind of support is available to students?
Peek-A-Boo Cybersecurity Academy offers a variety of support to students, including:
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Instructor Support: Access to knowledgeable instructors for guidance and answering questions during and after classes.
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Technical Support: Assistance with any technical issues related to course materials.
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Discussion Forums: Networking where students can interact, share experiences, and ask questions.
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Resource Libraries: Access to additional learning materials, including tutorials, articles, and videos.
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Progress Tracking: Monitor learning progress and identify areas for improvement.
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Parental Support: Resources for parents to help guide their children's learning and reinforce key concepts at home.
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Customer Service: A dedicated support team available via email or chat for any administrative or logistical questions.
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Mentorship Opportunities: Potential access to mentors in the field of cybersecurity for advice and career guidance.
9. Are there any discounts or scholarships available?
Payment plans and discounts at the Peek-A-Boo Cybersecurity Academy can be arranged as follows:
Go to 'Plans & Pricing'
Payment Plans:
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Installment Payments: Students may opt to pay the total course fee in smaller, manageable installments over the duration of the course or program. The balance would be divided into weekly installments due prior to each course session. A 60 EUR/USD fee would be requested after Admissions to hold the student's place for the course (which would be payment for the first (2) courses.
Discounts:
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Multi-Enrollment Discounts: Savings for enrolling in multiple courses or for enrolling multiple family members. The savings is 20% reduction on the total price.
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Corporate or Group Discounts: Reduced rates for organizations or groups enrolling in bulk. To explore these options, students should contact Admissions or support team for personalized assistance at support@peekaboocyber.fr.
10. How do I register for a course?
See the page 'Admissions'.
11. Can I cancel or reschedule my enrollment?
Yes, you can typically cancel or reschedule your enrollment at Peek-A-Boo Cybersecurity Academy, but specific policies may apply. Here’s how it generally works:
Cancellation:
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Refund Policy: Refunds may be available within a certain period before the course starts.
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Notification: Notify the academy as soon as possible if you need to cancel, following their prescribed process for cancellations.
Rescheduling:
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Transfer Options: Check if you can transfer your enrollment to a different session or course, and there is availability; you can be rescheduled. If there is not availability, you will be refunded total amount minus a 50 EUR/USD fee for being admitted and taking the spot of another student that could have attended.
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Availability: Rescheduling will depend on the availability of future course dates or sessions.
12. What are the system requirements for online courses?
To participate in online courses at Peek-A-Boo Cybersecurity Academy, you'll typically need the following system requirements:
Hardware:
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Computer: A desktop or laptop computer with a modern processor.
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Internet Connection: A stable high-speed internet connection (broadband or Wi-Fi) to stream content and participate in live sessions.
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Headset and Microphone: For clear audio during live classes and interactive sessions.
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Webcam: A webcam for video interactions, if required.
Software:
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Web Browser: The latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.
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Operating System: Recent versions of Windows, macOS, or a modern Linux distribution.
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PDF Reader: Software to view PDF documents, such as Adobe Reader.
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Office Software: Microsoft Office or similar software for handling documents, spreadsheets, and presentations.
Additional Requirements:
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Email Account: A valid email address for receiving course updates and communications.
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Video Conferencing Software: Access to platforms like Zoom, Microsoft Teams, or Google Meet, if used for live classes.
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Security Software: Ensure that your device has up-to-date antivirus and anti-malware software.
For specific requirements related to the courses you are taking, check the academy’s course details or contact their support team.
13. Is the Academy content available in multiple languages?
Yes, the Academy content is available in multiple languages. Current classes are offered in English and French, with one #KIDS class available in Chinese. If there is more demand for additional languages, please contact support@peekaboocyber.fr. It's important when registering with Admission to mark the correct name (#KIDS, #PreTEENS, #TEENS, etc..., Date that course begins, proposed time, and the language.
14. How does the Academy ensure the quality of its content?
The Academy ensures the quality of its content through several key practices:
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Expert Instructors: Courses are developed and taught by experienced professionals with expertise in cybersecurity and education.
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Curriculum Review: Regular updates and reviews of the curriculum to ensure it aligns with the latest industry standards and trends.
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Feedback Mechanisms: Collecting and analyzing feedback from students to continuously improve course materials and delivery.
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Interactive Elements: Incorporating hands-on activities, real-world scenarios, and interactive elements to enhance learning and engagement.
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Accreditation and Certification: Ensuring courses meet educational standards and provide recognized certifications upon completion.
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Quality Assurance Processes: Implementing rigorous quality assurance procedures for all course materials and resources.
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Student Support: Providing dedicated support to address any issues or questions, ensuring a positive learning experience.
15. Can parents or guardians monitor their child's progress?
Yes, parents or guardians can monitor their child's progress in the Peek-A-Boo Cybersecurity Academy program. The Academy typically provides open and direct Communication Channels: Direct communication with instructors or support teams to discuss the child’s progress and any concerns.
16. What are the benefits of enrolling in this Academy?
Enrolling in the Peek-A-Boo Cybersecurity Academy offers several benefits:
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Expert Instruction: Learn from experienced cybersecurity professionals with practical knowledge and industry expertise.
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Age-Appropriate Content: Courses designed for various age groups, ensuring that material is relevant and engaging for each learner.
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Hands-On Experience: Practical exercises and simulations provide real-world experience and enhance learning.
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Certification: Obtain recognized certificates that validate skills and knowledge, adding value to educational and professional credentials.
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Personalized Attention: Small class sizes and live instruction ensure individual attention and tailored support.
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Updated Curriculum: Stay current with the latest cybersecurity trends and threats through regularly updated course content.
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Interactive Learning: Engage in interactive and dynamic lessons that make complex topics more accessible.
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Career Preparation: Gain foundational skills and knowledge that can lead to further education or career opportunities in cybersecurity.
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Safe Online Practices: Learn essential skills for protecting personal information and navigating the digital world safely.
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Parental Involvement: Tools and resources for parents to monitor and support their child’s learning progress.
17. How can I contact customer support for more information?
To contact customer support for more information, you can use the following methods:
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Email: Send your inquiries to support@peekaboocyber.fr for detailed assistance.
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Phone: If available, call the provided customer support number for direct help +33 (0) 643.161.385.
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Chat: Use the live chat feature on the Academy’s website for support.
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Contact Form: Fill out the contact form on the Academy’s website for general questions and requests.
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Social Media: Reach out through the Academy’s official social media channels for updates and support.
These options provide multiple ways to get the information and assistance you need.
18. Are there any group or corporate training options?
Yes, the Peek-A-Boo Cybersecurity Academy offers group and corporate training options. These can include:
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Group Discounts: Reduced rates for organizations or schools enrolling multiple participants.
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Customized Training: Tailored programs to meet the specific needs and objectives of groups or companies.
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On-Site Training: In-person training sessions at your organization’s location, if available.
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Corporate Workshops: Specialized workshops and seminars focused on organizational cybersecurity needs.
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Employee Development Programs: Comprehensive training solutions for professional development and upskilling within a company.
For details on available options and to discuss your specific needs, please complete the Request Instituional License Form.
19. How does the Academy handle data privacy and security for students?
The Peek-A-Boo Cybersecurity Academy takes data privacy and security seriously and implements several measures to protect students' information. Each student's enrollment is private, and will not be shared unless there is specific authorization to do so.
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Data Encryption: All personal and sensitive data is encrypted during transmission and storage to prevent unauthorized access.
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Secure Platforms: Use of secure, industry-standard platforms and software for course delivery and communication.
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Access Controls: Strict access controls and authentication mechanisms to ensure that only authorized personnel can access student data.
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Data Minimization: Collection of only the necessary data required for course participation and communication.
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Student Consent: Obtaining explicit consent from students or guardians for data collection and usage.
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Education and Training: Ongoing training for staff on data privacy and security best practices.
These measures help ensure that student information remains secure and confidential throughout their learning experience.